Production Support & Analytics Leader

Rajesh
Kumar

Vice President, NatWest Group

20 years navigating investment banking technology — from C++ trading engines at J.P. Morgan to Python-powered risk analytics at NatWest. Specialising in front-office systems, global production support, and data-driven operations.

View ExperienceContact
20+
Years in IT & Financial Technology
8+
Companies — TCS to J.P. Morgan to NatWest
5+
Certifications — AWS, ML, PMP
3
Advanced Degrees incl. IIM Ahmedabad
Profile

About

A seasoned technology leader with two decades of experience across the full breadth of investment banking infrastructure — from building low-latency trading systems in C++ to leading global production support teams managing Risk Core and PnL platforms.

Currently at NatWest Group as Vice President, overseeing UAT environments for Credit Risk. Previously drove global production support for Risk Core & PnL at the same firm, and spent over four years as Data Analytics Lead at J.P. Morgan, delivering Python-based analytics for Cash Equities trading.

A keen planner, problem solver and strategist who combines deep technical roots with executive program management — bridging development, operations, and business stakeholders across global delivery teams.

Career

Experience

Jan 2025 — Present
NatWest Group
Gurugram
UAT Support Lead
Vice President
  • Managing end-to-end UAT rolling environment across Credit Risk
  • Release coordination & test execution for production deployments
  • Automation of manual workflows in UAT and Prod using Python
  • Real-time data handling and ingestion via Python pipelines
  • Data cleansing and analysis for Business & Trade reports
Jun 2022 — Dec 2024
NatWest Group
Gurugram
Global Production Support Lead
Vice President
  • Stakeholder management, planning & strategic implementation
  • Led L1/L2 support team for Risk Core & PnL Business globally
  • Vendor management and third-party SLA governance
  • Incident & Problem Management for Risk Core Trading & Finance applications
  • Data cleansing and Business MIS analytics in Python
Jan 2018 — Jun 2022
J.P. Morgan Chase
Mumbai
Data Analytics Lead
Grade 602
  • Incident & Problem Management for Cash-Equities OMS/SOR/DMA applications
  • Python L2/L3 support — bug fixes and software enhancements for trading systems
  • Full SDLC: plan, design, build, test, deploy
  • Data cleaning and analytics for Equities Business MIS reporting
Jan 2017 — Nov 2017
Virtusa Software
Mumbai
Senior Manager
  • Client interaction, requirements collection and documentation
  • Led and coordinated teams of developers and testers
  • Program Management, PMO setup, Agile/Scrum
  • L2/L3 support and software requirement specifications
Dec 2014 — Jan 2017
RBS Bank
Gurugram
Lead Support Professional
  • Stakeholder management, programme planning & road-mapping
  • Led production support teams for trading applications
  • Incident & Problem Management, ITIL Practices, DevOps transformation
  • Python/Shell scripting for L2/L3 application support
Oct 2007 — Nov 2014
J.P. Morgan Chase
Mumbai
Development Lead
AVP
  • Trading Application Development in C & C++ for SOR/OMS and Exchange Connectivity
  • Markets: India and Hong Kong exchange connectivity
  • Full SDLC ownership for Front Office trading systems
Apr 2006 — Sep 2007
Mphasis
Mumbai & Tokyo
Module Lead
  • Onsite engagement at Citibank Japan
  • C/C++ and Unix application development
  • QA Testing, Production Support, offshore team coordination
Jan 2005 — Mar 2006
TCS
Mumbai
Sr. Software Developer
ASE
  • C & C++ development for CSW settlement application
  • SDLC delivery — design, build, test, deploy
Expertise

Skills

Domain
Global Equities TradingAlgorithmic TradingDMAFIX ProtocolExchange ConnectivityCash Equities/DerivativesRisk Core & PnLDeal Life Cycle MgmtIncident & Problem MgmtProduction Support
Languages & Libraries
Python 3.7SQLUnix ShellCC++PandasNumPySciPyTensorFlowPyTorchMatplotlibSeaborn
Tools & Platforms
AutosysControl-MGeneosServiceNowJIRAAnacondaIntelliJ IDEATOADPL-SQLTableau
Messaging & DB
Tibco EMSWombat MAMA APIFIX 4.2Oracle 8/9/10Sybase 12.0Times TenLinuxUnixAWS
Leadership
Program ManagementStakeholder MgmtPMO SetupAgile / ScrumDevOps ModelVendor ManagementResource PlanningRisk Management
Academic

Education

Senior General Management Program
Indian Institute of Management, Ahmedabad
Feb 2020 – Feb 2021Grade S+
Executive MBA — Business Analytics
SVKM's Narsee Monjee Institute of Management Studies, Mumbai
CGPA 3.7 / 5
B.E. in Computer Science
Dr. K N Modi Institute of Engg. & Technology, India
77%
Credentials

Certifications

Python 3 Programming Specialization
University of Michigan · Coursera
Machine Learning
Stanford Online · Coursera
PMP — 35 PDU Hours
Coursera
AWS Certified Cloud Practitioner
Amazon Web Services
ITIL Training
ITIL Foundation
Get In Touch

Contact

Email
rajesh.kumar2@natwestmarkets.com
Phone
+91 98191 13456
Location
Gurugram, India
Organisation
NatWest Group